Service was not cancelled by me I only disputed the Portuguese channels. Today I see the credit card company reversed my credit as the Sling claimed I had never informed them to cancel. Again, called Sling April 5th 2023 where I was assured that no service interruption. Sling then went and issued a disconnect of my service effective April 29th 2023. I filed a dispute with my credit card company. After being belittled by the CSR I found that Sling had been hacked. I had called Sling in early February when I started seeing some Middle Eastern advertisements and no mention of the addition of the Portuguese channels. Csr wanted me to believe that someone got through my motion detection cameras undetected, disabled my alarm system, got past my Doberman, got into my locked safe to get the passwords for my iPad, laptop and account passwords. Refused to give me credit for the 2 months the Portuguese channels were on the account. My accounts including Sling are only accessed through my home via my iPad or laptop which never leave home. The csr said I had been hacked and it was my fault that I use a public WIFI. Don’t speak or read Portuguese nor do I know anyone that does. The customer service person (csr) told me I had added channels in February 2023 to include Portuguese channels. In April I noticed my bill had increased without notifying me of rate hike. The payment is posted as Amazon Pay then to my credit card.
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